Finance Expert (Omnichannel Chat Support) - USA only

An older role: first posted 25d ago, and Turing still listed it when we checked today. Newer roles tend to fill faster. See the jobs hiring now.

What the work is

Role Overview

We are seeking experienced finance professionals to provide omnichannel chat support for SMB (small and medium-sized business) owners. This role involves answering both general help questions and complex, data-heavy accounting queries.

Who gets hired

• Active user of QuickBooks Online (QBO)
• Proven experience in accounting or bookkeeping

• Prior experience with omnichannel chat support
• Strong understanding of financial concepts and data analysis

• Ability to handle complex, data-driven accounting questions
• Experience working with SMB clients preferred.

Responsibilities

• Respond to customer queries via omni chat platforms
• Handle accounting-related questions requiring deep financial expertise

• Support SMB business owners with bookkeeping and financial guidance
• Analyze and interpret financial data to provide accurate responses

• Complete assigned PPT-based tasks as needed

Nice to Have

• SMB business owners with hands-on accounting experience
• Previously engaged experts with relevant domain expertise

• Accountants/bookkeepers comfortable with high-volume, data-heavy queries

Perks of Freelancing With Turing

• Work at the forefront of AI applications in accounting and finance.
• Fully remote and flexible work environment.

• Opportunity to collaborate on high-impact projects with global reach.

Offer Details

• Duration: ~ 4 months, with the possibility of extension based on performance and project needs.
• Commitments Required: at least 4 hours per day and up to 40 hours per week with 4 hours of overlap with PST.

• Engagement type: Contractor (no paid vacation/leave).

Pay

See listing, fully remote. How payouts and tax work.